Frequently Asked Questions
Everything you need to know about your LEO LIN experience.
What is the LEO LIN return policy?
We offer returns on all full-priced items within 14 days of delivery, provided they are in original condition with all tags attached. Please note that sale items are eligible for store credit only, and final sale items cannot be returned.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Domestic express shipping takes 1-3 business days, while international shipping generally takes 5-10 business days depending on your location and customs processing.
How do I find my correct size?
Each product page features a detailed size guide tailored to that specific garment. We recommend comparing your measurements to our guide, as our contemporary silhouettes are designed for a precise, high-fashion fit.
Do you ship internationally?
Yes, LEO LIN ships to most countries worldwide via DHL Express. Shipping costs and estimated delivery times will be calculated at checkout based on your specific destination.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is immediately sent to our distribution center for processing. Therefore, we are unable to guarantee changes or cancellations. Please contact our customer care team as soon as possible if you require assistance.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and flexible buy-now-pay-later services such as Afterpay.